David N.

Our double oven had a short in the back and wouldn’t maintain it’s temperature. Igor C. of Appliance Care of Atlanta (ACA) came out to troubleshoot. At first, since the oven was able to initially come up to the set temperature, and since the oven didn’t give any error codes indicating a problem, we weren’t sure what or even if there was a problem. Igor explained to me that some store bought thermometers are not as accurate as the ones that come with the oven, and, just because mine read less than 50 degrees cooler, doesn’t necessarily mean it’s showing the true temp. However, he didn’t stop there. He checked it with his digital thermometer and confirmed my suspicions. After pulling the oven and checking the back, Igor C. quickly identified the problem and was able to fix it in just a matter of minutes. Igor was very professional, knowledgeable, and informative. He answered all of my questions and explained some things that I didn’t know. The staff answering the calls and making appointments at ACA were also very courteous and reached out to call me for an appointment within just a couple of minutes from placing my request for service online. Excellent service, reasonably priced, and I plan to use them again in the future if and when the need arises. Solid 5 stars! MANY THANKS! to Igor and the team at ACA.